Pre-Enrollment

30th September 2026

Final Paper Submission

5th October 2026

Registration Deadline

15th October`2026

Conference Date

30th Oct - 31st Oct 2026

Call for Papers

The International Conference on Customer Experience and Personalization in E-Commerce invites researchers, academicians, industry experts, and practitioners to submit original and high-quality research contributions. This conference serves as a global platform for presenting innovative ideas, exchanging knowledge, and fostering interdisciplinary collaboration.

Focusing on key research areas such as E-commerce, the conference aims to bridge theoretical advancements with real-world applications.

Authors are invited to submit papers addressing, but not limited to, the following areas:

01
Personalization Strategies For Online Shoppers
02
Enhancing Customer Experience Through Technology
03
Role Of Customer Feedback In E-commerce
04
User Experience Design For E-commerce Platforms
05
Impact Of Loyalty Programs On Customer Retention
06
Omnichannel Customer Experience Strategies
07
Personalized Marketing Campaigns For E-commerce
08
Customer Journey Mapping In Digital Retail
09
Challenges In Delivering Personalized Experiences
10
Utilizing Ai For Customer Insights
11
Impact Of Social Media On Customer Experience
12
Customer Service Excellence In E-commerce
13
Building Brand Loyalty In Online Shopping
14
Personalization And Data Privacy Concerns
15
Role Of Community In Customer Engagement
16
Customer Experience Metrics For E-commerce
17
Innovations In Customer Support Technologies
18
Cross-cultural Considerations In Customer Experience
19
Future Trends In E-commerce Personalization
20
Case Studies On Successful Customer Engagement
Conference Registration

To confirm your participation and secure your presentation slot, authors of accepted papers must complete the registration. Early registration is highly recommended to enjoy discounted fees.

Register Now to Confirm Participation
Publication & Submission

Present your findings to a global audience. All accepted papers are eligible for publication in ISER-affiliated journals and conference proceedings, providing you with maximum academic visibility.

Submit Your Paper for Review