Pre-Enrollment

21st October 2026

Final Paper Submission

26th October 2026

Registration Deadline

5th November`2026

Conference Date

20th Nov - 21st Nov 2026

Call for Papers

The International Conference on Customer Relationship Management and Retention invites researchers, academicians, industry experts, and practitioners to submit original and high-quality research contributions. This conference serves as a global platform for presenting innovative ideas, exchanging knowledge, and fostering interdisciplinary collaboration.

Focusing on key research areas such as Marketing, the conference aims to bridge theoretical advancements with real-world applications.

Authors are invited to submit papers addressing, but not limited to, the following areas:

01
Strategies For Improving Customer Retention
02
Customer Relationship Management Technologies
03
Impact Of Loyalty Programs On Retention
04
Personalization In Customer Relationship Management
05
Data Analytics For Understanding Customer Needs
06
Building Emotional Connections With Customers
07
Challenges In Maintaining Customer Relationships
08
Case Studies On Successful Crm Implementations
09
Role Of Customer Feedback In Retention
10
Omni-channel Approaches To Customer Management
11
Influence Of Customer Service On Loyalty
12
Retention Strategies For Subscription Businesses
13
The Psychology Of Customer Loyalty
14
Innovative Crm Practices In Various Industries
15
Impact Of Social Media On Customer Relationships
16
Ethical Considerations In Crm Practices
17
Future Trends In Customer Relationship Management
18
Measuring Success In Customer Retention Efforts
19
Customer Journey Optimization For Retention
20
Integrating Ai In Crm Strategies
Conference Registration

To confirm your participation and secure your presentation slot, authors of accepted papers must complete the registration. Early registration is highly recommended to enjoy discounted fees.

Register Now to Confirm Participation
Publication & Submission

Present your findings to a global audience. All accepted papers are eligible for publication in ISER-affiliated journals and conference proceedings, providing you with maximum academic visibility.

Submit Your Paper for Review